Privacy Policy

GeoLand Aquapark – Harpin Hotels

Last updated: June 2025

Introduction

GeoLand Aquapark, owned by Harpin Hotels Group, is committed to protecting the privacy and personal data of our visitors. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Greek legislation.

Contact Information

Data Controller: Harpin Hotels – GeoLand Aquapark
Address: GeoWorld Aquapark Waterslides
Kournas Beach 730 07
Phone: 28250-61126
Email: info@georgioupolis-resort.gr
Website: https://georgioupolis-waterslides.gr

What Data We Collect

Park Visitor Data

Identity information: Name, surname, ID document (for residence verification and special pricing)
Contact details: Phone number, email address
Age information: For appropriate pricing application (children 0-2, 2-6 years)
Residence details: Proof of permanent residence (utility bill) for special rates

Booking and Event Data

Reservation details: Date, time, number of people
Payment information: Payment method (without storing card details)
Special requirements: Allergies, dietary preferences for events

Website Data

Cookies: To improve browsing experience
Browsing data: IP address, browser, pages visited
Contact forms: Information submitted through forms

Audio-Visual Material

Photos/Videos: May be taken for promotional purposes (with consent)
Security cameras: For visitor and facility protection

Why We Collect Your Data

Legal Basis for Processing

Contract Performance:

Provision of park services
Processing Day Pass and All Inclusive bookings
Organization of events and children’s parties

Legitimate Interests:

Visitor safety
Service improvement
Marketing for new offers

Legal Obligation Compliance:

Tax record keeping
Safety regulation compliance

Consent:

Newsletter and updates
Use of photos for promotional purposes
Non-essential cookies

How We Use Your Data

Service provision: Park entry, facility use, restaurant services
Communication: Booking confirmations, event updates
Security: Area monitoring for everyone’s protection
Service improvement: Analysis of preferences and customer satisfaction
Marketing: Sending offers and news (only with consent)

Sharing with Third Parties

Your personal data may be shared with:

Service Providers:

Booking systems
Payment companies
Food suppliers (for special dietary needs)

Authorities:

Tax authorities
Security authorities (if required)

Group Companies:

Harpin Hotels for booking and service management

Data Retention

Visitor data: 2 years from last visit
Tax records: 5 years (legal obligation)
Security cameras: 30 days
Cookies: According to your browser settings

Your Rights

Under GDPR, you have the following rights:

Right of access: To know what data we process
Right of rectification: To correct inaccurate information
Right of erasure: To request deletion of your data
Right of restriction: To limit processing
Right of portability: To receive your data in structured format
Right to object: To oppose processing
Withdrawal of consent: To withdraw your consent at any time

To exercise your rights, contact us at [email].

Data Security

We implement appropriate technical and organizational measures to protect your data:

Data encryption
Secure servers
Limited access only to authorized personnel
Regular staff training
Data backup and recovery

Cookies

Our website uses cookies for:

Essential Cookies:

Website functionality
Session security

Performance Cookies:

Google Analytics (anonymized)
Visit statistics

Marketing Cookies:

Facebook Pixel (only with consent)
Personalized advertising

You can manage cookie preferences through your browser settings.

Special Provisions for Minors

For children under 16, parental/guardian consent is required for:

Collection of personal data
Use of photos in promotional material
Newsletter subscriptions

Transfers Outside EU

Some services we use (e.g., Google Analytics) may transfer data outside the EU. We ensure such transfers are made with appropriate protection safeguards.

Complaints

If you have complaints about the processing of your personal data, you can:

Contact us first
File a complaint with the Hellenic Data Protection Authority

Data Protection Authority:
Website: https://www.dpa.gr
Phone: +30 210 6475600
Email: contact@dpa.gr

Contact

For any questions regarding our privacy policy:

Email: info@georgioupolis-resort.gr
Phone: 28250-61126
Postal address: GeoWorld Aquapark Waterslides
Kournas Beach 730 07

Modifications

We reserve the right to modify this policy. In case of substantial changes, we will notify you through our website.

This privacy policy was drafted in accordance with the General Data Protection Regulation (EU) 2016/679 and Greek legislation.